Welcome to RL Sublimatic Design!

By using our website and placing an order, you agree to the following terms and conditions:

1. Custom Orders

All of our products are made to order. Once production has started, custom items cannot be changed, canceled, or refunded.

2. Payments

Full payment is required before we begin production. We accept various secure payment methods through our website or authorized channels.

3. Turnaround Time

Production and shipping times may vary depending on order size and customization. We will always provide an estimated delivery date, but delays may occur due to external factors.

4. Returns and Exchanges

Due to the personalized nature of our products, returns and exchanges are not accepted unless the item is damaged or there is a production error on our part. Please inspect your order upon delivery and contact us within 3 days if there is an issue.

5. Intellectual Property

By submitting logos, images, or designs, you confirm that you own the rights or have permission to use them. RL Sublimatic Design is not responsible for copyright infringements from user-submitted content.

6. Pricing and Availability

All prices are subject to change without notice. Availability of materials or products may vary, and we reserve the right to update our offerings at any time.